Useful information for planning your trip to Indonesia.

If you can’t find answers to your questions here please don’t hesitate to contact us directly.

Do I need a visa to enter Indonesia?

Currently only nationals from the following countries are able to enter Indonesia “Visa Free”: Thailand, Malaysia, Singapore, Brunei Darussalam, Philippines, Hong Kong SAR, Macau SAR, Chile, Morocco, Peru and Vietnam. Nationals from the following 52 countries are able to apply for a “Visa on Arrival” at the point of entry: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Cambodia, Canada, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Iran, Ireland, Italy, Japan, Kuwait, Laos, Liechtenstein, Luxembourg, Maldives, Malta, Mexico, Monaco, New Zealand, Norway, Oman, People's Republic of China, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Africa, South Korea, Spain, Switzerland, Sweden, Suriname, Taiwan, The Netherlands, United Arab Emirates, United Kingdom, United States of America. The fee for this visa is US$25. Use money that is new, and not damaged in any form. Citizens from countries not mentioned above must apply for a visa outside of Indonesia before entering.

How do I get to NAD-lembeh?

Manado airport is serviced daily with more than 10 flights from Jakarta and other cities such as Denpasar (Bali), Makassar , Surabaya and Balikpapan. There are 6 weekly flights (M,T,W,Th,F,Sat) from Singapore direct to Manado served by Silk Air. Air Asia connects from Kuala Lumpur to Manado on Tuesday, Friday, and Sunday. Airport transfer over land to the port city of Bitung takes approximately one hour through breathtaking views of volcanoes, jungles and small villages. From Bitung it's only a 10min boat ride to our resort. We provide boat transfers from Pelelangan to the resort. We offer an airport pickup and drop off service to and from the resort, if you need transport arrangements please let us know during your reservation inquiry.

How can I pay for my stay?

Currently we are only able to accept Indonesian Rupiah, US Dollars and Euros. If you bring US Dollars, make sure they are 2003 or newer, crisp, with no folds or marks at all. Otherwise banks will not accept them so neither can we. Our resort is unable to accept credit cards, but you are able to withdraw from numerous ATM machines in Bitung & Manado. We require at least a 20% deposit to confirm and secure your booking, payable by bank transfer to our HSBC account in Jakarta. Or you can choose to pay full amount if you don't wish to carry a lot of cash with you. Any balance is to be cleared on day of arrival by cash, resort exchange rate of the day applies when paying with Euro or IDR.

What Voltage is at the resort?

All rooms are equipped with 220V round (European style) two prong plugs. 110V is available on request in the camera room. There is a charging station with plenty of plugs, a computer, card readers, and CD's and DVD's on request. Camera room is available to all guests 24 hours. We have a voltage regulator in the computer room for charging batteries, cameras, and computers.

It is recommended to bring sufficient insect repellent and comfortable clothes to cover most of you body in the evenings. You might want to stop by your doctor for advice before travelling to any tropical region. It is recommended to bring a supply of general antibiotics and ear drops for any diving holiday as familiar medications may not be available in Indonesia. If you choose to take Malaria medication, we highly recommend against Lariam as its secondary effects can ruin your diving.

What is the best time to dive in Lembeh Strait?

Due to the protected nature of the Strait, diving is available all year round. Although late November to March is considered to be the rainy season, it seldom rains all day long. Rain might deter visibility at some of the dive sites, but there are plenty to choose from which will not be affected.

What are typical water temperatures in Lembeh?

The strait can vary from 26-29 degrees Celsius or 76-84 degrees Fahrenheit. We recommended to use at least a 3mm full wetsuit, although you may need extra protection during the months of July and August, when water temperature drops down to 26-27C (76-79F).

Where is the nearest recompression chamber?

There is a recompression chamber at the main hospital in the city of Manado around 90 minutes from the resort. The chamber is run by a professional company (Hyperbaric Health Australia) who operate recompression chambers throughout the Pacific area.

Are there other activities around the resort?

Absolutely, we have several kayaks that are free to use, there are several trails around the resort for nature walks, we can also organize day trips to Tongkoko Nature Reserve, Bitung, or Manado.